Welcome to Sappuwa.lk
We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit or make a purchase through our website sappuwa.lk.
Information We Collect
We may collect the following information when you use our website or services:
- Personal details such as your name, address, and contact number.
- Email address for communication and order updates.
- Payment information (processed securely through third-party payment gateways).
- Order and purchase history to help us serve you better.
- Browser and device information collected automatically through cookies.
How We Use Your Information
Your information is used only for legitimate business purposes, such as:
- Processing and delivering your orders.
- Sending order confirmations and updates.
- Improving our products and website experience.
- Responding to your inquiries and providing support.
- Sending promotional offers (only if you've opted-in).
Sharing Your Information
We respect your privacy and do not sell or rent your personal data. However, we may share limited information with:
- Delivery partners to ensure successful product delivery.
- Payment processors for secure transactions.
- Service providers who assist us in website maintenance and marketing (bound by confidentiality).
- Law enforcement or government authorities, when required by law.
Cookies
Our website uses cookies to enhance your browsing experience. Cookies help us:
- Remember your preferences and cart items.
- Understand how users interact with our website to improve functionality.
You can disable cookies through your browser settings, but some features may not work properly without them.
Data Security
We implement appropriate security measures such as firewalls and encryption to protect your information from unauthorized access, alteration, or disclosure.
Your Rights
You have the right to:
- Access and review the personal data we hold about you.
- Request corrections to inaccurate or outdated information.
- Withdraw consent for marketing communications at any time.
To exercise these rights, please contact us at: info@sappuwa.lk
Policy Updates
This Privacy Policy may be updated periodically. We encourage you to check this page occasionally to stay informed about how we protect your information.