Welcome to Sappuwa.lk

We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit or make a purchase through our website sappuwa.lk.

Information We Collect

We may collect the following information when you use our website or services:

  • Personal details such as your name, address, and contact number.
  • Email address for communication and order updates.
  • Payment information (processed securely through third-party payment gateways).
  • Order and purchase history to help us serve you better.
  • Browser and device information collected automatically through cookies.
You can browse our website without creating an account, but some features (like order placement, add to cart) may require you to provide personal details.

How We Use Your Information

Your information is used only for legitimate business purposes, such as:

  • Processing and delivering your orders.
  • Sending order confirmations and updates.
  • Improving our products and website experience.
  • Responding to your inquiries and providing support.
  • Sending promotional offers (only if you've opted-in).
You can unsubscribe from marketing emails anytime by clicking the "unsubscribe" link at the bottom of our messages.

Sharing Your Information

We respect your privacy and do not sell or rent your personal data. However, we may share limited information with:

  • Delivery partners to ensure successful product delivery.
  • Payment processors for secure transactions.
  • Service providers who assist us in website maintenance and marketing (bound by confidentiality).
  • Law enforcement or government authorities, when required by law.

Cookies

Our website uses cookies to enhance your browsing experience. Cookies help us:

  • Remember your preferences and cart items.
  • Understand how users interact with our website to improve functionality.

You can disable cookies through your browser settings, but some features may not work properly without them.

Data Security

We implement appropriate security measures such as firewalls and encryption to protect your information from unauthorized access, alteration, or disclosure.

However, no system is entirely secure, so we encourage you to keep your account credentials private.

Your Rights

You have the right to:

  • Access and review the personal data we hold about you.
  • Request corrections to inaccurate or outdated information.
  • Withdraw consent for marketing communications at any time.

To exercise these rights, please contact us at: info@sappuwa.lk

Policy Updates

This Privacy Policy may be updated periodically. We encourage you to check this page occasionally to stay informed about how we protect your information.


Free Shipping

On all eligible orders

Discount for Retailers

Special wholesale pricing

24/7 Support

We're always here to help

Fast Delivery

Island-wide Delivery